1. Any quoted pick up or journey times are best estimates only and whilst it uses all reasonable efforts to convey passenger(s) to their destination in the shortest possible time NEAT Ltd., shall have no liability if a pick up or journey time exceeds any estimate given or otherwise exceeds the Clients or the passengerís expectations for whatever reason nor shall NEAT Ltd., have any other liability to the Client or the passenger(s) in connection with the time at which the passenger(s) reach or fail to reach the destination.

2. NEAT Ltd., shall have no liability for any damage, loss, costs, claims or expenses (whether foreseeable or not).

3. It shall be for the Client and/or passenger(s) to ensure that any valuable, unusual or any other items are covered by appropriate insurance. NEAT Ltd., cannot entertain any claim for loss or damage to any such items.

4. If NEAT Ltd., cancels a booking it shall have no liability to the Client or intended passenger(s)† if it has used its reasonable endeavors to fulfill the booking and to notify the client of the cancellation.

5. The Client shall notify NEAT Ltd., of any claim or complaint within one month of the date of the journey or, if later, the first date on which the Client became aware of (or if sooner should have been aware of ) the matter.

6. Invoices are issued to the Clients address within one week of the journey. Settlement in full is due no later than 14 days from the date of the invoice.

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North East Accessible Transport

Unit 134 Tedco Business Centre

Viking Industrial Park, Jarrow

Tyne & Wear, NE32 3DL


Phone: 0191 428 3541

Fax: 0191 428 3540

E-mail: info@neat-ltd.co.uk


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